Welcome to softcrushretail.com (the "Site"), the ecommerce website providing information and sale of soft crush represented brands, operating under Consuming Ventures Inc.("we").
Collecting Personal Information
We may collect information when you visit the site, including your device type, and how you interact with the site. Examples of this type of information include, but are not limited to, your web browser, IP address, time zone, cookie information, and search terms. We may also collect information pertaining to how you use our site, examples include, but are not limited to, pages viewed, length of time on the site, and products selected and viewed. The Personal Information collected is used to optimize your experience of our site, and provide analytical insight to us, into site usage. This Personal Information may be collected by, but not limited to: cookies, log files, web beacons, tags or pixels.
Your Personal Information is collected during checkout as means to process orders and complete fulfilment. Personal Information collected to fulfill our order obligation to you, include: name, email, billing and shipping information, phone number, date of birth, and payment information (credit card or alternate method of payment). We require this Personal Information to complete your order and gather adequate data for fulfilment of our contract to you. This Personal Information collected intended for order management, is provided by you, the user of the site. The collected information is shared with order processors and couriers. This site is operated on Shopify, you can review their privacy statement here, https://www.shopify.com/legal/privacy.
Personal Information may also include “Demographic Information,” such as your gender, marital status, salary, purchasing habits, or similar information. Personal Information may be requested and collected at various locations and on various forms on the site, including but not limited to: registration forms for newsletters and other e-mail communications; registration for membership to the site; registration for participation in contests, sweepstakes, auctions, surveys or other promotions that may be offered on the site.
At any time that you, the user, requests support or engages with our team, we may require Personal Information to help you, or provide more insights. The information collected during communications is provided by you, with the intended consequence of support and assistance in site navigation, verifying identity, product inquiry, or order completion.
We may collect your Personal Information from any data you input through your use of the site, or any information you send us via correspondence such as telephone, email, mail, site apps.
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.
The site is not marketed to or intended for use by minors. We will not intentionally or knowingly collect the Personal Information of those under the age of majority in their residing province.
Use & Disclosure
Your Personal Information will be stored and used for many purposes, including but not limited to:
- Communications pertaining to orders and deliveries
- Share information regarding the site, changes, features, products or features
- At the request of the user, to verify purchase(s) or orders, and/or confirm delivery information.
- Verify accuracy of information
- Request feedback, survey or questionnaire completion
- Offer promotions, marketing, newsletter information
- Audit use of the site
- Optimize site use, including navigation, development of features and upgrades
- Monitor site use
- Gather analytical information to monitor and increase the performance of our products
We will not sell your Personal Information to other parties without your explicit or implied consent. We retain your Personal Information for the time necessary to fulfill the identified purposes or a legal or business purpose.
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
While we strive to use commercially acceptable means to protect your personal information, you acknowledge and agree that no method of transmission over the Internet, or method of electronic storage is 100% secure. We make no guarantee as to the absolute security of your Personal Information.